I recently had ordered "Godfather Trilogy" on Blu-ray, but received "Lord of the Rings Trilogy" DVD instead. I have sent it back and expecting a replacement. I hope I get the postage refunded (shipping from Germany to UK is not cheap at the German post office). If not, it was the last time I ordered there.
"Your return request has now been processed. We have arranged for a
replacement to be dispatched to you as soon as possible and have refunded
your postage costs to your credit/debit card. This refund should be
visible on your statement within the next 3 working days."
