I hope it is working for you now. Cable problems are so annoying. Recently, some of my movie channels went out and it took almost week for them to get to get it fixed. The first time, the cable guy didn't show up. When called, first was told that the tech claimed it had fixed itself which it hadn't, then they said that no one was home and no one answered the phone, which also wasn't true. There was no call and I was here. Rescheduled for the next day, again a huge window of time when they could come - like between noon and 7. Sat around and waited..finally called to check again and was told it was scheduled for the next day. Grrrrrrrr. Idiots. Then when the guy was finally coming out - 3 days after he was supposed to be here - they figured out it was something in the office or something they could fix so the cable boxes would pick up the channels again. Double grrrrrrr.